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Services provided help you:
- Understand your market,
customers & stakeholders to position your organisation
successfully
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- Understand your organisation's
capability to meet market & customer needs
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- Improve internal communication
to engage employees
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- Implement business, marketing
strategies & culture change
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Culture provides competitive
advantage. It is the only thing competitors cannot copy.
"If communication is to
change behaviour, it must be grounded in the desires and interests of the
receiver."
Adapted from Aristotle 350 BC
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Services
We provide strategy (business and marketing), communication and culture change
consulting and research services for four core areas:
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Strategy - Strategic Planning, Business Planning, Marketing & Sales
Planning
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Customer and
Stakeholder Satisfaction
and Engagement
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Internal
Communication - Change Communication, Communication Styles Assessment (eg. MBTI)
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Change Management, Culture
Change,
Employee Satisfaction, Engagement, Morale and Well-Being
Specific services include:
Strategy - Strategic Planning, Business Planning, Marketing & Sales
Planning
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Strategic Planning
that is market and customer focused
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Marketing and Sales
Plan Development
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Value Proposition
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Product positioning
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Pricing structures,
strategies and scenario planning
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Market segmentation
based on needs
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Buyer behaviour
analysis
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Competitor analysis
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Financial analysis
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Cost-benefit analysis
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Market and
organisational alignment
Reaching your
market
Bringing customers, stakeholders and employees together to
improve your organisation’s performance and employee
productivity.
Customer and
Stakeholder
Satisfaction & Engagement
Internal Communication
- Change Communication & Communication Styles Assessment
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Internal Communication
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Communication Audits
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Communication
Strategy
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Leadership
Communication (communicating Vision and Values)
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Communicating Restructuring, Mergers,
Organisational Changes
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Communicating Redundancies
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Communication
Protocols
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Communication Styles
Assessment (using MBTI & our 180 degree assessment):
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Communication Coaching for improved work
relationships
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Team building, including between groups,
teams, functions, divisions, departments
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Gender Communication
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Electronic
Communication Assessment (email and Intranet)
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Evaluation of
Corporation information
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Group Facilitation
Change
Management, Culture Change, Employee
Satisfaction, Engagement, Morale and Well-Being
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Culture
Change Framework
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Culture
Mapping
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Change Readiness Assessment
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Change Strategy Development
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Change Communication
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Managing Uncertainty
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Employee Engagement,
Satisfaction and Morale and Well-Being / Employee Sustainability Surveys
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Climate or Employee
Attitude Surveys
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360 degree
Performance Assessment
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Facilitating Employee
Action Planning Workshops
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