Change Framework Elements

Information Required

1. Pressure for Change

Stakeholder & Customer Expectations

Internal & External pressures

2. Shared Vision

Level of employee engagement - head and heart

Perceptions of Current, Preferred and Ideal Culture

 - Alignment, misalignment of values, beliefs

 - Cultural tension

 - Dysfunctionality

3. Capability to Change

Leadership behaviours

Morale

Structure, Systems, Processes

Resistance to Change & Unintended Consequences

Productivity impact

4. Actionable First Steps

Key Levers for Change

5. Review and Reinforcement

Feedback to motivate & reinforce change