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The Ryder Self Group Culture Change Framework

Change Framework Elements


Information Required


1. Pressure for Change

Stakeholder & Customer Expectations

Internal & External pressures


2. Shared Vision

Level of employee engagement - head and heart

Perceptions of Current, Preferred and Ideal Culture

 - Alignment, misalignment of values, beliefs

 - Cultural tension

 - Dysfunctionality


3. Capability to Change

Leadership behaviours


Structure, Systems, Processes

Resistance to Change & Unintended Consequences

Productivity impact


4. Actionable First Steps

Key Levers for Change


5. Review and Reinforcement

Feedback to motivate & reinforce change


The Ryder Self Group 1991 - 2011



The Ryder Self Group
Ph: 0412 426 553